MANAGED AIOps

Partner with DesiCrew to transform your IT Operations to ensure 24x7 availability, performance, security and cost optimization.

  

DesiCrew Managed AIOps

DesiCrew's Managed AI-based IT Operations is an end-to-end service covering the breadth of hybrid and multi-cloud operations, customized to fit your IT needs. Our multi-cloud and IT experts have extensive experience in helping you to define the optimal IT and cloud operations methodology and frameworks across Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform using AI-based ITOps (AIOps) technology. With DesiCrew's Managed AI-based IT Operations, you can focus on your core business activities. At the same time, we ensure your cloud and IT infrastructure are always available, performing at optimal level, and secure.

What We Offer

  • 24×7x365 IT Support (L1) and ITOps and CloudOps (L2 and L3).
  • Real-time observability for cloud infrastructure, IT infrastructure, and applications.
  • Cloud-native observability as-a-service powered by next-generation AIOps platform.
  • Optimized monitoring and incident recognition that purpose-built for IT and cloud environments.
  • Backup, restore, and disaster recovery management.
  • 100% application and server patching and resource compliance management.
  • ITIL-based incident, service request, and change management.
  • Cost and performance optimization through capacity planning, demand management, and right-sizing of the resources.
  • Operational Excellence- standard operating procedures for production outages or other P1 issues and automation.
  • Reporting, tracking, forecasting, and governance of managed IT operations.
DesiCrew Managed AIOps  DesiCrew AIOps Whitepaper 

Benefits to the client

  • Improved IT service availability up to 99.95%.
  • 100% incident resolution without SLA breach.
  • Reduce ticket reopen rate to less than 5%.
  • MTTI (Mean Time to Identify an incident) < 10minutes.
  • Up to 20% cloud cost reduction.

Why DesiCrew?

With our comprehensive Managed AIOps Services, we ensure continuous improvement of your cloud ecosystem, optimized cloud cost management, and IT resource utilization.

Built on top of an advanced AIOps technology,for automated IT operations with end-to-end observability, engagement, automation and governance.

Automation and cost arbitrage contribute to efficiency improvement and significant cost advantage.

Our deep experience and expertise enable your business with the next generation IT and cloud managed services and helps you to achieve operational excellence for your IT Operations.

End to end managed ITOps provider for complete application performance management, cloud infrastructure monitoring, and cloud services life cycle support.